Policies (2025)

All requests for cancellation or modification of the reservation must be sent in writing to info@tenutasanpietro.com within the terms described below:

· To confirm the reservation, a 50% deposit is required, which will be charged to the credit card provided as a guarantee;
· In case of cancellation within 60 days of the scheduled check-in date, no penalty will be charged (with the exception of the rental of the entire property or group reservations);
· In case of cancellation between 60 and 31 days from the scheduled arrival date, a penalty of 50% will be applied;
· In case of cancellation within 30 days from the scheduled arrival date, a penalty of 100% will be applied with the charge of the entire amount of the stay;
· In case of no-show, the entire amount of the stay will be charged;
· The balance of the stay will be paid at check-in;
· For group bookings, we require a non-refundable deposit of 50% and the balance of 50% of the cost to be paid 60 days before arrival;
· No refund is due to the guest who decides to interrupt his stay, who will therefore be required to pay the entire booked stay;